Privacy Policy | Freud Explica

Your privacy is important to us. This Privacy Policy describes how FreudExplica.ai ("we", "our", or "FreudExplica") collects, uses, stores, and protects your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We may collect the following information that you provide directly to us:

Registration information: name, email address, password when you create an account.
Profile information: profile picture, demographic data, and other information you choose to provide.
Conversation content: messages, questions, and other information you share during interactions with our AI service.
Payment information: credit card data or other financial information necessary to process payments (when applicable).

1.2 Information Collected Automatically

When you use our website, we may automatically collect:

Usage information: how you interact with our service, including usage time, accessed features, and usage patterns.
Device information: device type, operating system, browser, language, and other settings.
Location information: approximate geographic location based on IP address.
Cookies and similar technologies: we use cookies and other technologies to collect information about your online activity.

2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our services.
Personalize your experience and offer relevant content.
Process transactions and send notifications related to your account.
Analyze usage patterns to improve our website and services.
Detect, prevent, and address technical and security issues.
Comply with legal and regulatory obligations.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers that assist us in operating the website and providing services (payment processing, hosting, data analysis).
To comply with legal obligations, such as responding to subpoenas or court orders.
To protect our rights, privacy, security, or property, as well as that of our users or the public.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets.

4. Information Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights related to your personal information:

Access and update: you can access and update your information through your account.
Deletion: you can request the deletion of your account and personal information.
Cookies: you can manage your cookie preferences through your browser settings.
Communications: you can opt out of receiving promotional communications.

6. Data Retention

We retain your personal information for as long as necessary to provide the requested services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize such information.

7. Children

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

8. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on our website, with the date of the last update. We recommend that you review this policy regularly to be aware of any changes.

9. Contact

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: geral@freudexplica.ai